1. Introduction
These Terms of Service (“Terms”) govern your access to and use of CoachBrag, including our website, mobile applications, web application, APIs and related services (together, the “Service”).
CoachBrag is operated by Mateusz Hobot, an individual operator trading under the CoachBrag name, with correspondence address at 61 Kilnside Road, Paisley, PA1 1RP, United Kingdom (“CoachBrag”, “we”, “us”, or “our”). By creating an account, accessing the Service, or using CoachBrag, you agree to these Terms. If you do not agree, you must not use the Service.
These Terms apply together with our Privacy Policy and Refund Policy.
2. Who CoachBrag is for
CoachBrag is a software platform for personal trainers, coaches and their clients. Trainers can manage clients, create workout plans, communicate with clients and track client progress. Clients can view plans, log workouts, track progress and communicate with their trainer.
You must be at least 18 years old to create a trainer account. Clients under 18 may only use the Service where the trainer, parent, guardian or responsible organisation has obtained all required permissions and where applicable law allows it.
3. Account registration and security
You must provide accurate and complete account information. You are responsible for keeping your login details secure and for all activity under your account.
You must notify us immediately if you believe your account has been accessed without authorisation.
Trainer accounts may be created directly through CoachBrag. Client accounts are normally created through an invitation from a trainer.
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You must not create an account using false information.
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You must not impersonate another person.
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You must not attempt to access another user’s account.
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You must not share your password or deliberately allow unauthorised access.
4. Trainer and client responsibilities
Trainer responsibilities
If you are a trainer, you are responsible for using CoachBrag in a professional, lawful and safe manner.
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You must ensure that your clients have agreed to you using CoachBrag to manage their training information.
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You must enter accurate client information.
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You must ensure workout plans are suitable for your clients.
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You must obtain any required consent before processing health, fitness, injury, medical or other sensitive information.
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You must comply with applicable data protection, consumer, fitness, professional and health and safety laws.
Client responsibilities
If you are a client, you are responsible for using the Service honestly and safely.
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You should follow your trainer’s guidance only where appropriate for your health and ability.
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You should stop exercising if you feel pain, dizziness, unusual discomfort or any other concerning symptom.
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You should seek medical advice where appropriate.
5. Fitness and health disclaimer
CoachBrag is a software tool. We are not a medical provider, healthcare provider, physiotherapist, dietitian, emergency service or regulated medical adviser. The Service does not provide medical advice, diagnosis, treatment or emergency assistance.
Workout plans, progress information, messages, exercise details and other content may be created by trainers or users. CoachBrag does not verify that a workout plan is safe, suitable, accurate or appropriate for any particular person.
You should consult a qualified medical professional before starting any exercise programme if you have any medical condition, injury, disability, pregnancy, heart condition, chest pain, dizziness, high blood pressure or any other health concern.
You use the Service and any training content at your own risk, except where liability cannot be excluded by law.
6. Subscriptions, billing and auto-renewal
CoachBrag may offer Starter, Pro and Elite plans. Client accounts do not purchase trainer workspace plans.
Eligible trainer accounts receive one CoachBrag-managed 14-day free trial. It starts on the first successful trainer sign-in after email verification. No card or payment method is required. The trial provides Starter-level access for up to 3 client slots.
The CoachBrag free trial does not renew, automatically convert to a paid plan or create a charge when it expires. After expiry, the workspace becomes read-only unless paid access exists. The trial is tied to the eligible trainer account, is not paused or extended by a paid purchase, and is available once per eligible trainer account.
Paid subscriptions are purchased through Apple or Google where available and may auto-renew according to the checkout terms and the relevant store’s rules. Purchasing during the CoachBrag free trial activates paid access immediately; the trial is not paused, extended or converted into a paid subscription.
Paid subscriptions renew automatically until cancelled. By subscribing, you authorise us or the relevant billing provider to charge the applicable subscription fee and any taxes on a recurring basis.
The subscription price, currency, billing interval, renewal terms and cancellation information will be shown before purchase.
CoachBrag currently uses RevenueCat to sync subscription status and entitlements from supported app stores. If you purchase through the Apple App Store or Google Play, your payment, cancellation, refund and billing management are governed by the relevant app store’s terms and policies.
The CoachBrag web app may show subscription status and plan access, but it does not currently process card payments directly.
7. Cancellation
You may cancel a paid subscription at any time through the relevant billing provider where applicable.
Unless required otherwise by applicable law or the billing provider’s rules, cancellation stops the next renewal, does not automatically create a refund, and access to the paid plan continues until the end of the current paid billing period.
If your subscription is managed by Apple or Google, you may need to cancel through your App Store or Google Play account.
8. Refunds
Refunds are handled according to our Refund Policy, applicable law and the rules of the relevant billing provider.
Cancelling a subscription does not automatically create a refund. Refund eligibility may depend on where you purchased, when you cancel, whether the Service has already been provided, and whether applicable law or the billing provider requires a refund.
Nothing in these Terms limits your statutory rights.
9. Acceptable use
You must use the Service lawfully, responsibly and safely.
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You must not use the Service for unlawful, harmful, fraudulent, abusive or misleading activity.
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You must not upload or send malicious code, spam or harmful content.
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You must not attempt to access systems, accounts, data or features that you are not authorised to access.
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You must not reverse engineer, scrape, overload, attack or interfere with the Service.
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You must not harass, abuse, threaten or exploit another person through the Service.
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You must not upload content that infringes intellectual property, privacy or data protection rights.
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You must not use the Service in a way that creates a safety risk to clients or users.
10. User content
You may upload, create, store, send or receive information through the Service, including workout plans, messages, client notes, progress logs, profile information and images (“User Content”).
You retain ownership of your User Content. You grant us a limited licence to host, process, transmit, display and use User Content only as necessary to provide, secure, maintain and improve the Service.
You are responsible for ensuring that you have the right to upload and process your User Content.
11. Privacy
Our use of personal data is described in our Privacy Policy. By using the Service, you acknowledge that personal data will be processed as described in that policy.
12. Intellectual property
CoachBrag, including our software, design, branding, logos, databases, user interface and related materials, is owned by us or our licensors.
You may not copy, modify, distribute, sell, lease or create derivative works from the Service unless we give you written permission or the law allows it.
13. Third-party services
The Service may integrate with third-party providers, including payment providers, hosting providers, email providers, analytics providers, app stores and external APIs.
We are not responsible for third-party services, their availability, their terms or their actions. Your use of third-party services may be subject to their own terms and policies.
14. Availability and changes to the Service
We aim to keep the Service reliable, but we do not guarantee that it will always be available, uninterrupted, error-free or compatible with every device or browser.
We may modify, suspend or discontinue parts of the Service where necessary for security, maintenance, legal, commercial or operational reasons.
15. Suspension and termination
You may stop using the Service at any time.
We may suspend or terminate your account if you breach these Terms, if required by law, if your use creates security, legal, payment or safety risk, if we reasonably believe your account has been compromised, or if you fail to pay applicable fees.
After termination, you may lose access to your account and User Content, subject to our data retention obligations and Privacy Policy.
16. Limits of liability
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any rights that cannot be excluded under applicable law.
To the maximum extent permitted by law, CoachBrag is not liable for indirect, consequential, special or punitive losses; loss of profit, revenue, business, goodwill or opportunity; loss or corruption of data where not caused by our failure to use reasonable care; injury, harm or loss arising from training advice, workout plans or content created by trainers or users; or issues caused by third-party services, app stores, payment providers, internet providers or devices.
Where liability cannot be excluded, our liability will be limited to the amount you paid to us for the Service in the 12 months before the event giving rise to the claim, unless applicable law requires otherwise.
17. Indemnity for professional use
If you use CoachBrag as a trainer, business, sole trader, company or professional, you agree to indemnify us against claims, losses, damages, costs and expenses arising from your breach of these Terms, misuse of the Service, training advice, workout plans, professional services, failure to obtain required client consent, breach of applicable law, or infringement of third-party rights.
This clause does not apply where prohibited by consumer law.
18. Changes to these Terms
We may update these Terms from time to time. If changes are material, we will take reasonable steps to notify you.
The updated Terms will apply from the date shown at the top of this page or from any later date stated in the notice. If you continue to use the Service after changes take effect, you accept the updated Terms.
19. Governing law and disputes
These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your country require otherwise.
The courts of England and Wales will have jurisdiction, unless applicable law gives you the right to bring a claim in another location.